A friend had an appointment and the center cancelled it
on them. Then she needed to go as an emergency and they
would not take her as they said they were "too busy". I thought this was a great vet and had recommended this
vet to her. But if they cannot be counted on to be there to
help they are not much good.

Ness himself may or not be good and knowledgeable, but beware the other doctors there!

I have taken several of my sugar gliders to Ness Exotic Wellness center for routine care and emergency care. They specialize in and only see exotics. All of the Vets in their practice are extremely glider knowledgeable. Dr. Robert Ness is very proactive in "Sugar Glider" education and has even written material included in Vet Text Books. They are wonderful about getting me in on short notice or for emergencies. They cost a little bit more than other vets in the area, but are definitely worth the extra money. I highly recommend them.