Skip to Content

< Previous | Next >

Perfect Pocket Pets (Visit this link)

Sugar Glider Help does not endorse or approve any diet, vendor, breeder or veterinarian.

1 out of 10 stars (69 votes)

A mill breeder who sells gliders throughout the United States at flea markets and gun shows. They also may be disguise as

Hits: 2508
Added: Mon Aug 11 2008
Last Modified: Fri Jan 28 2011

Review It Rate It Report as Bad Link


Add your own review

Happy, healthy 3-year companion! Five Stars! 5 out of 5 stars


Reviewed on: Nov 1 2013 7:46AM

This is a three-year follow-up.
I got my baby girl from them in October 2010 she's been healthy for the three years I've had her.
I take her to one of the local vets that has lots of experience with gliders every year for a check up.
She’s never had any health problems and crawls all over me. She doesn't potty on me because I pat her in the cage or hold her in my hand and pat her and let her do her business before I put her on me to crawl around.
Yes, their new parent emails you get for the first 31 days are boiler plate sent en-mass. But whenever I emailed a question, I always got a personal answer. I realize some phrases are repeated over & over, so they use macro text or the like, but when you get a lot of the same or similar questions all the time, I don't blame them for using macros. But not all their reply emails are not C&P’d.
I've had a great happy and healthy little companion for THREE years now!
4 of 14 people found this review helpful
Was this review helpful to you?

NEVER BUY FROM HERE!!! 1 out of 5 stars

Reviewed on: May 20 2013 12:05PM

My husband and son knew how much I was wanting to get back into Sugar Gliders (I'd had them as a kid) and bought me a little girl from Pocket Pets for Mother's Day. As soon as he told me where he had purchased them from I knew we were probably in trouble. I instantly fell in love with my little girl however and one week and $500 in vet bills later I had to have my baby girl put down for medical issues she had been sold to me with even though she was supposed to be "vet checked" before she was sold!!
I cannot stress enough how absolutely horrible these people are!! I had to watch my little girl suffer and be in pain and finally had to make the call to have her put down because she no longer had any quality of life. I don't know how these people live with themselves knowing they are doing this to unsuspecting people and more importantly the animals themselves!!
10 of 25 people found this review helpful
Was this review helpful to you?

Never, ever, EVER buy from Pocket Pets/Sugar Bears! 1 out of 5 stars

Mill breeders that need to absolutely be shut down

Reviewed on: May 4 2013 3:18AM

I am a Certified Veterinary Technologist (Bachelor's Degree) specializing in zoo medicine and exotics, and have personally kept reptiles and exotic mammals for the last decade. I currently keep and breed sugar gliders, along with owning various snakes, geckos, chameleons, cats, ferrets, fish, birds, and an AKC German Shepherd. I also have done rescues since I was a child, and have a variety of rescues, fosters, or adoptable animals at any given time. Over the years, I have dealt with and rescued more inbred, sickly, parasite-ridden, dying sugar gliders that originated from Perfect Pocket Pets/Pocket Pets/Sugar Bears than I care to think about. I have assisted numerous owners that purchased gliders from Pocket Pets, only to have them quickly show signs of respiratory infection, neurological defects, and parasite infestation shortly after bringing them home. Many of the Pocket Pets gliders I've helped treat have tested positive for multiple GI parasites and protozoa (hookworm, whipworm, coccidia, giardia, etc), and develop chronic respiratory disorders that never fully disappear despite multiple rounds of antibiotics and prednisone. Some have clear congenital physical and/or developmental defects. Even in otherwise healthy gliders, illnesses and injuries often eventually present themselves due to the poor dietary, caging, and care information given by Pocket Pets -- including their horrible encouragement of allowing sugar gliders to be handled by small children and play with cats, dogs, and other pets. About 28-30% of the Pocket Pets gliders I've rescued or treated have died from their illnesses or injuries despite treatment and correction of diet/husbandry. Every single time, the owner expresses deep regret at having purchased from Pocket Pets and not having done enough research prior to buying a sugar glider, so that they would have had proper education and information on their care, diet, housing, and handling. They are often angry that Pocket Pets gives out such incorrect care information, sells incorrect food and caging, and that they are allowed to continue breeding and selling in the manner that they do. My heart genuinely breaks for every single owner that has to go through this, and for every glider I see suffering and/or dying because Pocket Pets is allowed to continue doing business and selling animals.

I have spoken to various members of Pocket Pets staff on multiple occasions at different shows and malls, and almost every one of them freely admits that they are in fact considered a "breeding mill" and that their animals are unhandled and treated as "stock". What's even more sickening is that they admit this information without a single shred of remorse or embarrassment. When asked why they knowingly work for a company that breeds animals like this and cares for them in such improper methods, they simply say "I needed a job" or "It's a paycheck". What most people don't know, is that Pocket Pets staff receive commission for every glider sold, and the percentage depends on whether they sell just the glider alone, or sell it with the entire package -- cage, pellet food, the works. These people have no knowledge or concern for the well-being of sugar gliders, and sell them at locations like this to unsuspecting buyers simply as a means to a paycheck. They will sell them to anyone and everyone, just to make money. When being sold at fairs or malls, gliders are put in display cages and kept there for 10, 12, even 14 hours at a time, in broad daylight, with hundreds if not thousands of people staring in at them, handling them, etc. Gliders are shy, reclusive animals -- this type of exposure and traffic absolutely STRESSES them out to the max. This is evident by the fact that the gliders continuously crab as hard as their lungs can possibly manage, and are panting and rearing up every time someone peers into the cage. I've witnessed this at every Pocket Pets mall display I've encountered. When I've brought it to the attention of the staff, they simply say "Oh, they're fine. They're just talking to people." Anyone that knows gliders and the noises they make, knows that crabbing is the first indication of fear and stress, and is intended to "scare off" what they view as a predator or threat. This is made worse by the fact that Pocket Pets staff shove these gliders into their cargo pants for hours at a time, taking them out whenever they're doing a demonstration or when people ask, and just throwing the gliders toward people or tossing them onto people as if they were a beanbag or a ball. Gliders bond very closely with their owners, and most become very stressed when handled by unfamiliar people or in the presence of crowds and noise. I've seen these poor gliders get tossed to a complete stranger, then immediately jump/glide back to the handler and literally FIGHT to get back into the cargo pouch to hide, crabbing and hissing and screaming the entire time. Yet the staff continue to expose them and stress them out like this. Any company that has the best interests of the animal in mind, not the money, would NEVER do this to these creatures or exhibit them in this kind of extremely stressful environment.

Pocket Pets has a massive facility in Florida, where they keep their breeding animals in the same TINY, cramped, inadequate cages that they sell to buyers at malls, fairs, expos, and trade shows, and have fathers breeding to daughters, sons breeding to mothers, siblings breeding to each other, etc. They have absolutely no lineage documentation on their gliders and allow unscrupulous inbreeding left and right. Inbreeding in gliders causes a whole list of genetic abnormalities and disorders, many of which are not phenotypical (visible in appearance). They do not handle or socialize their breeding gliders, and the joeys they sell are handled only at a minimum. The caging they sell is 1/4 the size of a PROPER, necessary glider cage, and does not allow enough space for exercise or gliding. They promote and sell a pellet diet that they manufacture themselves, which is "approved" by a veterinarian. However, this veterinarian is on POCKET PETS PAYROLL, thus of course is going to endorse anything they sell because it means he gets paid. Sugar gliders are insectivores and herbivores, with natural diets consisting of insects, larvae, fruit, nectar, and some vegetation. They are not designed to eat pellets, and their GI tract does not digest or break down the material in this pellet food. Additionally, the nutritional breakdown of Pocket Pets' pellet diet is absolutely incorrect for a glider's needs and optimal health. Most gliders that are fed the way Pocket Pets instructs (pellets with a small amount of apple each day) end up severely malnourished and/or dead. Pretty much every experienced glider/exotics veterinarian I have met absolutely abhors this pellet diet, and instructs every client they encounter to immediately throw it out. They advise clients to begin giving one of several proper diets that have been designed by MULTIPLE veterinarians and nutritionists in both Australia and the U.S., who are not on ANYONE'S payroll and do not stand to profit whatsoever from the creation of these diets. These diets include several variations of the HPW diet (High Protein Wombaroo), BML (Bourbon's Modified Leadbeaters), Suncoast Diet, Priscilla's Diet, and many more. Most of these diets use a base protein source, a nutrient source specifically designed for marsupials, and fresh fruit/veggies. HPW and BML are the two most widely veterinarian recommended and widely used by glider breeders and keepers worldwide. Pocket Pets tells buyers that sugar gliders never bite (which they very much do when scared, startled, or insecure), and that they are easy to keep pets that are perfect for small children. Gliders are very fragile, sensitive pets that are easily injured or scared, and do NOT make good pets for children unless cared for and carefully supervised by responsible adults. Pocket Pets also tells buyers that sugar gliders can be allowed to freely roam the house and play with other pets such as cats and dogs. This too is absolutely false. Gliders are FAST, nocturnal animals that constantly look for a warm, dark place to snuggle up. They easily get under stoves and ovens, behind cabinets, inside vents and radiators, and in places that result in them getting stuck and not being able to get them out, or ending up injured, burned, or killed. They should always be played with in a small, secure area such as the bathroom (with shower curtain shut and toilet lid closed) or in a small personal play tent (such as a Genji tent), as most glider owners use. Sugar gliders should NEVER be allowed near other pets, as not only can they contract parasites that most cats and dogs can live with but could easily kill a glider, but their small size often incites a cat or dog's prey instinct and results in the glider being scratched or bitten. Even with the most well-mannered pet, all it takes is one quick bite or swat, and the glider can be seriously hurt. Gliders are also very sensitive animals that easily become frightened and stressed out, and many do not react well to being in such close proximity to predatory animals (cats, dogs, ferrets, etc). All of this represents the incorrect and dangerous care advice given out by Pocket Pets, and many people in the sugar glider community firmly believe that this is done on purpose to shorten the life span of the glider and promote further business and repeated purchases from customers that don't know any better. Pocket Pets' "bread and butter" is selling to uneducated buyers that purchase on a whim just because gliders are "cute", without doing any research on gliders or their proper care requirements and needs. They prey on this type of customer, and the glider suffers for do many of the owners that purchase from Pocket Pets before knowing any different, and end up losing their beloved pet.

Pocket Pets needs to be put out of business and shut down. The only way to accomplish this is to boycott them, refuse to buy from them, report them to the management of malls/fairs/expos and get them removed/banned from vending, and report all cases of sick/dead gliders to the Mill Breeder Project, which compiles evidence of inbred/sick/dead gliders from mill breeders like Pocket Pets, and forwards the information and veterinary records to the USDA and the CDC in order to continue making a stronger case against them. More info can be found at: . If you have purchased from Pocket Pets and your glider(s) became sick, injured, or died, PLEASE put together any evidence or veterinary records you may have and forward them to the MBP. The more cases they can provide to the USDA, the sooner mills like Pocket Pets can be shut down for good. If you are considering purchasing a glider, PLEASE DO NOT PURCHASE FROM POCKET PETS. Use this website, Sugar Glider Help, to research and find a reputable, responsible breeder or a rescue, to find your new furry friend.
20 of 36 people found this review helpful
Was this review helpful to you?

boo on pocket pets 5 out of 5 stars

Reviewed on: Mar 21 2013 7:13PM

I bought 2 of these beautiful animals from this company. I had researched suggies for a LONG time and when I actually held "Arnold" (their show pony sugar glider) I fell in love!! I went back 3 times to make sure I wanted to buy from them and finally broke down and bought 2! Pricey is an understatement but I wanted them! Unfortunately I got a sick glider and within 3 days noticed a sneezeing sound. When I called they told me this is a "normal" sound they make so I waited a couple more days and noticed she wasnt eating much so I called again and they told me "maybe she was a little stressed and as long as she was getting fluids she would be ok" so I was making sure I was giving her little bits of yogurt from my finger every couple of hours (just like having a newborn ALL throughout the nights) well a few days later and she completely stopped eating and was so tired I immediately took her to the vet. They told me she had a respiratory infection and needed to be on antibiotics...$600.00 later YES THAT SAYS 600!!! and I was on my way with 2 antibiotics and praying for a small miracle for this little angel! When I called pocket pets to tell them their response? "We hope she pulls through but if for some reason she doesnt make it we will replace her for $100.00"!!!!!! REALLY? I flipped out so he said " ok we wont charge you and I am sorry, but lets wait and see what happens" Then they told me if she didnt make it even though they would "replace" her BUT I wouldnt be able to get another from them until they came back to the area which was basically a YEAR away!!! SO my other little girl would be alone for a year!! :( Anyone who has sugar gliders knows they like to have companionship!!!!! I DO NOT RECOMMEND buying from this company! I am actually embarrassed to tell people where I got them. They play it off like "All they need is this pellet food and water and the occasional apple and they will be fine" BULL!!! Sugar Gliders require MUCH MORE than that and they are HORRIBLE for using that to make sales!! They say "OOO they are a great pet for children" HAHAHAHAHA I have an 11 year old that I wouldnt trust to take care of these fragile little sweeties!!!! ANYWAY not a good company to buy from! NO NO NO!!!!
10 of 23 people found this review helpful
Was this review helpful to you?

Not horrific, but not wonderful, either. 3 out of 5 stars

Reviewed on: Mar 8 2013 4:49AM

I bought two joeys from them. The animals arrived in good health. There is enough information on their site to get started. That being said, the buyer should always always ALWAYS do plenty of research beforehand and use common sense. I bought my gliders from them without issue. They have helpful information on their site that, having checked, many other glider owners agree with. Using common sense, I know that yes, some other things they say is not in the best interest of the gliders at all, which is why one should, in those circumstances, do more research. I'm not saying to go out and buy from this company, I am just saying that if you have or are going to, please, for the love of gliders everywhere, do your research outside of them and most importantly talk to other glider owners.
8 of 26 people found this review helpful
Was this review helpful to you?

Read all 35 reviews