I took my glider in on the day after Christmas because he got out of his cage and found a stick mouse trap that I had no idea was there. Upon arriving Dr. Garrett told me he was very knowledgeable about sugar gliders. Well when he picked him up forcefully my scared Stitchy crabbed and Dr. Garrett proceeded to throw him against the wall. Then said he couldn't do anything for him and then charged me $30.00. Honestly, the only valuable information he gave me was Stitch's weight. I'm sorry but throwing an injured animal into the wall is not right in my opinion. I could understand if he had bit him but all he did was crab. If you are knowledgeable then you know sugar gliders crab.